Check here for help resolving an issue with your order. Find answers to common questions or solutions for issues that may occur.
If you received something that isn't what you expected, first check the label on the outside of the box and the packing slip. Then compare that information with your original order confirmation email to see if you ordered something different than you
As a rule, shipments arrive in perfect condition. However, sometimes shipments are damaged in transit. When your shipment arrives, you must inspect it for any damage. A box in good condition doesn't necessarily mean an undamaged item. Make the driver
We only want good products that perform reliably in our own vans, so of course we want that for you! That's why we source high-quality products for our campervan community. Fortunately that means manufacturing defects very rare with the products list
Some products ship in multiple boxes to protect heavy or delicate items from damage and to comply with shipping requirements for hazardous materials. For example, power kits with batteries and other components ship in separate packages possibly over