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Campervan HQ Help Center logo

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Shipping & Delivery

Where do you ship? What are your shipping policies? How do I pick up an order to save the cost of shipping? We've got answers here!

Where do you ship?

We ship anywhere in the Mainland US (lower 48 states). If you see a quoted shipping price, you can assume that the shipping costs are for delivery in the lower 48 states. However, we also have options for other locations. Below is information for eac

How do I use a freight forwarder?

To use a freight forwarders service, you can sign up for an account so that you have a US address, then we can ship to that US address. They then will ship your item to you. For more information, contact the specific service directly.

Commercial Invoices

If you require a commercial invoice with your purchase for customs purposes, we can provide one for an additional US$100 charge. For more information, contact us.

Import Duties, Taxes, and Brokerage Fees

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and may be collected upon delivery. These charges are the recipient’s responsibility, as we are only charging shipping fees for the packages.

Can I avoid shipping charges by picking up my order?

Yes! For some products, you can reverse shipping charges by picking up your order from the warehouse – if you're close enough to a warehouse to make the trip. Below is a quick overview of pickup items. For a complete detailed list, see this article.

Do you offer free shipping?

We do not offer free shipping on most products, although shipping is included for some items. Many campervan products must ship via large freight truck, and many items going to residential addresses must be delivered with a lift-gate truck, since the

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