Can I avoid shipping charges by picking up my order?Updated 7 months ago
Yes! For some products, you can reverse shipping charges by picking up your order from the warehouse – if you're close enough to a warehouse to make the trip.
What items are eligible for pick up?
Below is a quick overview of pickup items. For a complete detailed list, see this article.
- Pick up your CR Laurence van windows from one of 18 warehouses across the US as shown on this CRL warehouse map.
- Pick up your Aluminess roof rack directly from Aluminess in San Diego or Coeur d'Alene. While there, you can also have them do the installation!
- Arctic Tern windows are available for pickup in Prescott, AZ.
- Pick up your Flarespace items near Portland, OR.
- Grab your Tourig products if you're near Golden, CO.
- Plus, some other items are available to pickup from our warehouse in Portland, OR. See this article for a more complete list.
How do I get the shipping charges reversed for picking up my order?
If your entire order is eligible for pickup, enter IWILLPICKUP in the Discount Code field to reverse the shipping charge. After placing your order, you'll receive an email asking for clarification, just to make sure we know where you intend to pickup.
Or if you're picking up from our warehouse in Portland, use the code PDXPICKUP. See this article for a list of available products.
Remember, if you use a pickup discount code YOU MUST PICK UP your entire order. If some of your items are not eligible for pickup, we will bill you for the necessary shipping.
Please do not contact the warehouse directly until we send you a Ready for Pickup email.
What if not all my items are eligible for pickup?
If some items in your order are not eligible for pickup, no problem! Just place two separate orders – one for your pickup items and another for the items that must ship.
Or if you place an order with pickup items and non-pickup items, no problem! We'll send you an invoice for the necessary shipping.