Find answers from Campervan HQ about campervan parts, van conversion accessories, order tracking, shipping and delivery, returns and exchanges, installation support, warranty questions, product troubleshooting, discounts, and wholesale or upfitter accounts.

Browse our help articles for support with Mercedes Sprinter, Ford Transit, Ram ProMaster, and other class B RVs, as well as truck campers, overlanding, and van life products sold by Campervan HQ.

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Campervan HQ Help Center | Shipping, Returns, Orders, Product & Installation Support logo

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Do you offer free shipping?Updated 3 months ago

We offer free shipping on some products, but most products require a shipping cost. Many campervan products ship via large freight truck, and many going to residential addresses must be delivered with a lift-gate truck, since they are too heavy for UPS or FedEx.

If you are close to a warehouse, you can save the cost of shipping by picking up your order on some of our products. See this article for more information

We ship campervan parts and accessories anywhere in the mainland US. Quoted shipping costs are for delivery in the lower 48 US states. See this article for more information on shipping locations and methods.

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