Find answers from Campervan HQ about campervan parts, van conversion accessories, order tracking, shipping and delivery, returns and exchanges, installation support, warranty questions, product troubleshooting, discounts, and wholesale or upfitter accounts.

Browse our help articles for support with Mercedes Sprinter, Ford Transit, Ram ProMaster, and other class B RVs, as well as truck campers, overlanding, and van life products sold by Campervan HQ.

Campervan HQ Help Center | Shipping, Returns, Orders, Product & Installation Support logo
Campervan HQ Help Center | Shipping, Returns, Orders, Product & Installation Support logo

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About Us

Who is Campervan HQ? Learn about Campervan HQ—our story, our team, and mission. Get company info, hours, and locations. Find out how to contact us, and learn how we support van builders and upfitters. https://www.campervan-hq.com

Our Policies

Access Campervan HQ policies, including returns, privacy, and terms of use. Learn how we handle orders, customer data, and transactions when purchasing camper van parts, van accessories, and conversion products from us.

Our Services

See the services we provide at Campervan HQ—like product selection support, van conversion planning, customer assistance, and upfitter recs. Learn how we can help you make your full build list to complete your campervan or RV project with confidence.

Product Information

Get details about campervan parts, van conversion accessories, and overlanding products sold by Campervan HQ. Find specs, fitment and compatibility guidance, and product features for Mercedes Sprinter, Ford Transit, Ram ProMaster, and other vehicles.

Ordering

Get help with placing an order for camper van parts and van accessories. Learn about payment methods, minimum order requirements, wholesale ordering options, and how to purchase products for van conversions, RV builds and upfitter projects.

Discounts and Deals

Find ways to save on camper van parts and van conversion accessories with bundle discounts, pickup options and current promotions. Get tips on reducing shipping cost and getting top value on van life products, overlanding gear and campervan upgrades.

Shipping & Delivery

Learn how we ship campervan parts and van accessories, including delivery times, shipping methods, costs, and pickup options. Find out where we ship, how to track your order, and how to get products for your van build, RV conversion, or overland RV.

Installation

Find Campervan HQ installation help, product setup instructions, fitment guidance, and support for campervan parts, van accessories, and van conversion products.

Returns & Exchanges

Learn how to return or exchange camper van parts and van accessories. Find details on our return policy, requirements, timelines, and the return process for products used in van conversions, RV builds, and overlanding setups.

Problem with My Order

Get help resolving issues with your Campervan HQ order, including missing items, damaged products, incorrect shipments, or delivery problems. Find solutions and next steps to quickly fix order-related issues for your van build or RV project.

Troubleshooting & Warranty

Find troubleshooting help and warranty information for camper van parts and van conversion products. Get support diagnosing issues, understanding product performance, and submitting warranty claims for components used in van builds and RV systems.

Wholesale & Upfitter Accounts

Learn how to create and manage a Campervan HQ wholesale or upfitter account. Get information on bulk purchasing, account access, pricing, and support for professional builders, installers, and van conversion businesses.

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