Ordering
Get help with placing an order for camper van parts and van accessories. Learn about payment methods, minimum order requirements, wholesale ordering options, and how to purchase products for van conversions, RV builds and upfitter projects.
How do I know if I'm getting the right product for my van?
Great question! With so many products and van types, sometimes it's hard to know. Each of our product pages list specifications in detail, often with PDF spec and installation guides linked. If you still aren't sure, please contact our support team.
Why is there a minimum order size?
Each order must total at least $200 before tax and shipping charges. Please let us know if you have questions about other products you might need for your build. We're here to help!
Do you offer military or senior discounts?
We very much appreciate those who have served our great nation, and we want to help retired folks make the most of their golden years, but we do not have discounts exclusive to these groups. However, we do offer other ways to save!. You can avoid shi
Can I get a discount for large purchases?
Yes! Right now you can get either a 5% or 10% discount if you make a large purchase in one order. If you're making large purchases as a professional upfitter, please see this article for more information.
How do I get an upfitter account on your PRO portal?
If you have a legitimate professional van conversion company, you may be eligible for discounted pricing on many products and access to our pro truck routes. To submit your business for review, please email us the following:. If approved, you'll get
Is it possible to place a special order with Campervan HQ?
Yes, Campervan HQ can facilitate special orders for certain products and manufacturers. If you are interested in placing such an order, please share the specific details of what you are looking for, and we will check availability and see if we can ge
What should I do upon receipt of a suspicious message about a delivery related to my Campervan HQ order?
If you receive a suspicious message that does not seem to align with your order details or known delivery services, it may be a scam. Please do not click on any links in such messages unless you confirm with us that it's genuine. If your order is bei
How are Campervan HQ's Thinsulate kits processed, and when will I be notified about shipping?
Our Thinsulate Kits are made-to-order, thus are subject to a processing time as mentioned on the product's listing page. When your order is ready to ship, we will email you a notification with tracking information.
What is Campervan HQ's policy for backordered items?
If an item from your order at Campervan HQ is temporarily out of stock, our customer support team will reach out to you. You will be given options to keep the order as is and wait for the backordered items to be restocked, replace the unavailable ite