Find answers from Campervan HQ about campervan parts, van conversion accessories, order tracking, shipping and delivery, returns and exchanges, installation support, warranty questions, product troubleshooting, discounts, and wholesale or upfitter accounts.

Browse our help articles for support with Mercedes Sprinter, Ford Transit, Ram ProMaster, and other class B RVs, as well as truck campers, overlanding, and van life products sold by Campervan HQ.

Campervan HQ Help Center | Shipping, Returns, Orders, Product & Installation Support logo
Campervan HQ Help Center | Shipping, Returns, Orders, Product & Installation Support logo
All articles

How are Campervan HQ's Thinsulate kits processed, and when will I be notified about shipping?Updated 4 months ago

Our Thinsulate Kits are made-to-order, thus are subject to a processing time as mentioned on the product's listing page. When your order is ready to ship, we will email you a notification with tracking information.

Was this article helpful?
Yes
No